Privacy Policy

Last updated: 23.08.26

Atheja London (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or purchase from the Atheja London website, www.atheja.com

By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.

 

1. Who we are

Atheja London is an online children’s streetwear and athleisure clothing brand.

Business name: Atheja

Trading as: Atheja London

Business address: BRAMBLE PATCH, BIRCHINGTON, KENT, CT7 0PG

Email: INFO@ATHEJA.COM

Website: WWW.ATHEJA.COM

For data protection purposes, we are the data controller responsible for your personal information.

 

2. Information we collect

We may collect information you provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our mailing list

  • Contact us

  • Enter a competition or promotion

  • Submit a review

  • Interact with us through social media

  • Browse or use our website

 

This information may include:

  • Full name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order and purchase information

  • Payment information

  • Account details

  • Communications you have with us

  • Marketing preferences

  • Information you provide when contacting customer service

 

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.

 

3. How we use your information

We use personal information where necessary to:

  • Process and fulfil your orders

  • Take payments and provide refunds

  • Deliver your purchases

  • Communicate with you about your orders

  • Respond to customer service enquiries

  • Manage your account

  • Improve our website, products and services

  • Detect and prevent fraud or misuse

  • Send marketing communications where you have given appropriate consent

  • Comply with our legal and regulatory obligations

 

We will only use your personal information where we have a lawful basis to do so.

 

4. Marketing

If you choose to subscribe to our marketing communications, we may send you information about:

  • New collections

  • Product launches

  • Offers and promotions

  • Atheja London news

  • Competitions and campaigns

 

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at [info@atheja.com].

We will not send marketing communications where we do not have an appropriate lawful basis to do so.

 

5. Payments

Payments made through our website may be processed by third-party payment providers.

We do not normally have access to or store your full payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.

 

6. Sharing your information

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

  • Website and e-commerce providers

  • Payment providers

  • Delivery and courier companies

  • Email and marketing service providers

  • Website analytics providers

  • IT and technical service providers

  • Professional advisers where necessary

  • Government bodies, regulators or law enforcement where legally required

 

We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that your information is handled securely.

 

7. Cookies

Our website may use cookies and similar technologies to help the website function, remember your preferences, understand how visitors use our website and, where applicable, provide relevant marketing.

Some cookies are essential for the website to operate.

Where required, we will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through our cookie settings.

 

8. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.

The length of time we retain information will depend on the type of information and why we need it.

When information is no longer required, we will securely delete or anonymise it.

 

9. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

10. Your rights

Depending on the circumstances, you may have rights regarding your personal information, including the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information where there is no valid reason for us to continue holding it

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Withdraw consent where we rely on consent

  • Request certain information in a portable format

 

If you wish to exercise any of these rights, please contact us at: info@atheja.com

We may need to verify your identity before completing certain requests.

 

11. Children’s privacy

Atheja London sells children’s clothing, but our website is intended to be used by parents, guardians and other adults purchasing products for children.

We do not knowingly seek to collect personal information directly from children for marketing purposes.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

 

12. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that it receives an appropriate level of protection in accordance with applicable data protection law.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will always be published on this page with the relevant “Last updated” date.

 

14. Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Atheja London

BRAMBLE PATCH, BIRCHINGTON, KENT CT7 0PG

INFO@ATHEJA.COM

15. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concern.                                              

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

You can find further information through the Information Commissioner’s Office.